Privacy Policy

This Privacy Policy explains how shopfilmcamera.com (“we”, “us”, or “our”) collects, uses, protects, and shares your personal data when you interact with our website and services. We are committed to handling your information responsibly and in accordance with applicable data protection regulations.

Legal Bases for Processing Your Data

Under the General Data Protection Regulation (GDPR), we rely on several legal grounds to process your information:

Consent: We will ask for your explicit consent for marketing communications.
Contract: We process your data to fulfil orders and provide quotes.
Legal Obligation: We retain certain data to comply with legal requirements, such as consumer and tax laws.
Legitimate Interests: We may process data to improve our products and services in ways you would reasonably expect, provided your interests are not overridden.

What Data We Collect

The personal data we collect depends on how you interact with us:

Website Visitors: We collect non-personal information such as your IP address and activity data through cookies. Our website uses a secure SSL connection for all transactions.
Customers: When you place an order or request a quote, we collect necessary details to process and fulfil your request, including your name, address, phone number, email address, and order history. We also record your marketing preferences.

How We Protect Your Data

We implement robust security measures to protect your personal data, including the use of verified SSL (Secure Socket Layer) technology during our checkout process and adherence to industry-standard IT security practices.

We only share your data with trusted third-party service providers when necessary for specific purposes, such as processing payments, arranging deliveries, sending emails, and providing customer support. All such parties are required to adhere to our high standards of data protection and security. We do not sell your personal data.

Data Retention Periods

We keep your data only for as long as necessary:

Order Data: To comply with legal obligations, we retain order-related data for six years.
Quote Data: Data for unproceeded quotes is kept for one year.
Marketing Data: If you have consented to marketing, we will retain relevant data until you withdraw your consent.

After these periods, your data is either completely deleted or anonymized for statistical analysis.

Your Data Protection Rights

You have the following rights regarding your personal data:

Right of Access: To request a copy of your data.
Right to Rectification: To correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): To request the deletion of your data, where permissible.
Right to Withdraw Consent: To withdraw previously given marketing consent at any time.
Right to Object: To object to certain types of data processing.

To exercise any of these rights, or if you have any questions about this policy, please contact our customer support team. You can also opt out of marketing emails by clicking the ‘unsubscribe’ link at the bottom of any email we send you.

I hope this revised privacy policy is suitable for your website. Please let me know if you would like me to adjust the tone or specific sections.